Refund Policy
Last updated: June 27, 2026
This policy covers refunds of the platform fees you pay Calcutta Country Club. It does not concern the prize pot — we never collect, hold, or pay out the pot (see our Terms).
Free period (as of July 2026). Paid plans are not currently offered for purchase — the Service is free to use for the time being, so there is nothing new to refund. The policy below continues to apply to any previously purchased Green Fee or Membership, and will apply again if paid plans return.
Green Fee — $20 one-time, per tournament
The Green Fee unlocks unlimited teams and custom themes for a single event.
- Refundable before the draft begins. If you have not yet started the auction draft for that tournament, email us and we will refund the $20 in full.
- Non-refundable once the draft is live. Starting the auction draft means the paid features have been delivered, so the Green Fee becomes non-refundable at that point.
Membership — $75 per year
The Membership is an auto-renewing annual subscription (see the auto-renewal terms).
- Cancel anytime, self-serve. You can cancel from your dashboard’s billing portal whenever you like.
- No refund of the current term. Cancelling stops the next renewal; we do not refund the term you are already in.
- Access continues to period end. Your Membership benefits remain active through the end of the paid term.
Duplicate or erroneous charges
If you were charged in error — for example, a duplicate charge or a renewal you cancelled in time — contact us and we will make it right.
How to request a refund
Email support@calcuttacc.com from the address on your account and tell us which tournament or charge is involved. Approved refunds are issued to your original payment method through Stripe; it can take several business days for your bank to post the credit. Nothing in this policy limits any non-waivable rights you may have under applicable law.